Privacy Policy
Oak Chiropractic – Bolton
Version Date: February 2026
Oak Chiropractic – Bolton (“we”, “us”, “our”) is committed to protecting and preserving the privacy of our website visitors and patients when visiting our website or communicating electronically with us.
This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you consent to the practices described in this policy.
Information We May Collect
We may collect and process the following types of personal data:
Information You Provide to Us
You may provide personal information by:
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Filling in contact or enquiry forms
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Booking appointments online
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Subscribing to newsletters
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Contacting us by email or phone
This information may include:
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Full name
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Address
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Email address
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Telephone number
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Date of birth
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Health information relevant to your care
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Any other information you voluntarily provide
Where health information is collected, this is classified as “special category data” and is processed lawfully for the provision of healthcare services.
Information We Automatically Collect
When you visit our website, we may automatically collect:
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An anonymised or truncated IP address
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Browser type and version
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Operating system and platform
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Pages visited
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Time spent on pages
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Date and time of visit
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Referring website
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Click behaviour and download activity
This data is anonymised and cannot be used to identify you personally.
Cookies
Our website uses cookies to distinguish you from other users and improve your browsing experience.
Cookies help us:
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Improve website functionality
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Analyse website traffic
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Understand user behaviour
We may use analytics services such as Google Analytics to collect anonymised usage data.
You can control or disable cookies through your browser settings. For full details, please see our Cookie Policy.
How We Use Your Information
We use your personal data to:
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Respond to enquiries
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Provide chiropractic services
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Manage appointments
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Maintain clinical records
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Improve our website
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Ensure website security
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Comply with legal and regulatory obligations
We will only process your data where we have a lawful basis to do so, including:
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Consent
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Contractual necessity
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Legal obligation
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Legitimate interest
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Provision of healthcare services
Disclosure of Your Information
We do not sell, rent or trade your personal data.
Your information may be shared with:
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Secure website hosting providers
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Practice management software providers
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Email service providers
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Regulatory authorities where legally required
All third-party providers are required to comply with UK data protection legislation.
We will only disclose your data to authorities if required by law.
Data Security
We take appropriate technical and organisational measures to protect your data, including:
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Secure servers
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Encrypted communications where applicable
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Password-protected systems
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Restricted access to clinical records
However, transmission of information over the internet is not completely secure. Any transmission is at your own risk.
Data Retention
We retain personal and clinical records in accordance with UK healthcare record retention guidelines.
When data is no longer required, it will be securely deleted or destroyed.
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure (where applicable)
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Restrict processing
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Object to processing
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Data portability
To exercise any of these rights, please contact us using the details below.
If you are not satisfied with how your data is handled, you have the right to lodge a complaint with:
Information Commissioner's Office
Website: https://www.ico.org.uk
Third Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before submitting personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised version date.
Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
Oak Chiropractic – Bolton
Email: oakchiropractic@gmail.com
Phone: 07356 077732